Knowledgebase

A POP email client is a piece of software written to check an email account on servers such as ours. Most people use an email client that is bundled with a web browser. Typically these would be Outlook, Outlook Express, Netscape Messenger. Other typical standalone email clients are Eudora Mail and Pegasus Mail. In short there are five settings required in your account setup screen to check our servers. The details of these four settings are:

incoming mail server ........ mail.YourDomain.com (replace YourDomain.com with your domain name)
outgoing mail server ........ mail.YourDomain.com (replace YourDomain.com with your domain name)
username ........ your domain user name as specified in the welcome email
password ........ your user password as specified in the welcome email
outgoing server requires authentication: yes

There are usually a few other settings but those are in regard to how your email software acts and not required by our servers. Specific setup of the email software can be found using the software's HELP feature or by reading the following setup documents. These links will open in a separate window so to return to this page simply close the additional window and this page will be waiting.

Outlook and Outlook Express - http://www.newbie.org/reference/email03a.html
Netscape Messenger - http://www.newbie.org/reference/email03b.html
Eudora Mail - http://www.eudora.com/techsupport/kb/2363hq.html
Pegasus Mail - http://www.newbie.org/reference/pegasus.html

Please refer to your Welcome Email for your specific settings.

You can also view our video tutorials here. 

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